Effective Date: January 1, 2025

Introduction

EnginifyAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI prompt building platform and related services.

By using EnginifyAI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account Information: Name, email address, username, and password
  • Profile Data: Professional title, company information (optional)
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)
  • Contact Information: Information you provide when contacting our support team

Usage Information

  • Prompt Data: AI prompts you create, edit, and generate using our platform
  • Content Generated: AI outputs and content created through our builders
  • Usage Analytics: Feature usage, session duration, frequency of use
  • Technical Data: IP address, browser type, device information, operating system

Platform Activity

  • Builder Usage: Which universal builders you use and how frequently
  • Prompt Interactions: Prompts you create, modify, or favorite
  • Library Management: Organization and categorization of your prompt libraries
  • Output Preferences: Your selected output formats and customization settings

How We Use Your Information

Service Provision

  • Platform Access: Authenticate your account and provide access to EnginifyAI features
  • Content Generation: Process your prompts through AI models to generate requested outputs
  • Personalization: Customize your experience based on your usage patterns and preferences
  • Feature Development: Improve our prompt builders and template systems

Business Operations

  • Billing & Payments: Process subscription fees and manage your account status
  • Customer Support: Respond to your inquiries and provide technical assistance
  • Platform Improvement: Analyze usage patterns to enhance our AI prompt building tools
  • Communication: Send important updates about your account, new features, or service changes

Legal & Security

  • Fraud Prevention: Detect and prevent unauthorized access or suspicious activity
  • Legal Compliance: Meet our legal obligations and enforce our terms of service
  • Data Security: Monitor for security threats and protect platform integrity

Data Storage and Security

Security Measures

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict authentication and authorization controls for all system access
  • Regular Audits: Ongoing security assessments and vulnerability testing
  • Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure with robust security controls

Data Location

  • Primary Storage: Your data is primarily stored in secure data centers
  • Backup Systems: Encrypted backups are maintained for data recovery purposes
  • Third-Party Services: Some data may be processed by trusted third-party AI providers under strict data protection agreements

Data Retention

  • Active Accounts: Data is retained while your account remains active
  • Account Deletion: ALL personal data is permanently deleted within seconds of account deletion confirmation
  • Legal Requirements: Minimal audit logs may be retained to comply with legal obligations (these contain no personal content)
  • Backup Systems: When you delete your account, data is immediately purged from all backup systems through our automated deletion process

Complete Account Deletion Process

Immediate and Comprehensive Deletion

When you choose to delete your EnginifyAI account, we execute a complete, atomic deletion process:

Immediate Action: Your data is permanently deleted using our automated deletion system. This is not a “mark for deletion” process—your data is immediately and irreversibly removed.

Atomic Operation: All data is deleted in a single, all-or-nothing transaction. There are no partial deletions or lingering data fragments.

Comprehensive Data Deletion Scope

When you delete your account, we permanently remove ALL data associated with your account across our entire system, including:

  • Account & Profile Information – Your personal details, preferences, and account settings
  • Content You Created – All prompts, templates, libraries, versions, and generated outputs
  • Usage & Activity Data – Platform analytics, session data, and feature usage history
  • Billing & Subscription Data – Payment records, usage quotas, and transaction history
  • API & Integration Data – Your API keys (including BYOK), custom configurations, and connected services
  • Communications – Support conversations, feedback submissions, and help documentation interactions
  • All Associated Data – Any other information connected to your account, including legacy data from deprecated features

This deletion is comprehensive, immediate, and permanent – covering every aspect of your EnginifyAI experience.

Important Deletion Characteristics

No Recovery: Deleted data cannot be recovered under any circumstances. This deletion is permanent and irreversible.

No Backup Retention: Your data is immediately purged from all backup systems. We do not retain “soft deleted” copies.

No Cache: All cached data is immediately invalidated and removed.

Audit Compliance: Only minimal audit logs are retained for legal and security compliance. These logs contain:

  • Deletion timestamp
  • Admin user who initiated the deletion (if applicable)
  • Reason for deletion
  • No personal content or user data

Before You Delete

We Strongly Recommend:

  1. Export Your Data: Download any important prompts, templates, or content you wish to keep
  2. Review Your Libraries: Ensure you’ve saved any valuable work elsewhere
  3. Cancel Active Subscriptions: Close any active payment subscriptions to avoid future charges
  4. Contact Support: Reach out if you have questions about alternatives to deletion

Once Confirmed, Deletion is Instant and Permanent. There is no grace period or recovery option.

Information Sharing and Disclosure

Third-Party AI Providers

  • AI Model Access: Your prompts may be processed by third-party AI providers (OpenAI, Anthropic, Google, xAI, etc.) to generate content
  • Data Protection: All third-party providers are bound by strict data protection agreements
  • No Training Use: Your data is not used to train or improve third-party AI models

Service Providers

  • Payment Processing: Payment information is shared with secure payment processors
  • Cloud Infrastructure: Data is stored and processed using trusted cloud service providers
  • Analytics Services: Anonymized usage data may be shared with analytics providers
  • Customer Support: Support ticket information may be shared with customer service tools

Legal Disclosure

  • Legal Compliance: We may disclose information when required by law, legal process, court orders, or valid requests from law enforcement or government authorities
  • Safety Protection: If we receive credible reports or notifications from AI providers, law enforcement, or other parties regarding threats to user safety or public safety, we may share relevant information as necessary to address those threats
  • Business Transfers: Data may be transferred in connection with mergers, acquisitions, or business sales

Important: We do not actively monitor user content or prompts. Any disclosure for safety purposes occurs only in response to specific reports, notices, or credible threats that are brought to our attention.

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Privacy Rights

Account Management

  • Access: Request a copy of the personal information we have about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request immediate and complete deletion of your personal information
  • Data Portability: Receive your data in a portable format

Privacy Controls

  • Prompt Privacy: Control the privacy settings of your prompts and generated content
  • Library Sharing: Choose which prompt libraries to keep private or share
  • Communication Preferences: Opt out of non-essential communications
  • Account Deactivation: Deactivate or delete your account at any time

How to Exercise Your Rights

Account Deletion: You can initiate account deletion through your account settings or by contacting support

Data Export: Use our data export tools to download your information before deletion

Support Contact: Email privacy@enginifyai.com for privacy-related requests

Response Time: We respond to privacy requests within 30 days

GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to object to processing
  • Right to restrict processing
  • Right to data portability
  • Right to lodge a complaint with supervisory authorities

Our immediate deletion process ensures full compliance with GDPR Article 17 (Right to Erasure).

Cookies and Tracking

Essential Cookies

  • Authentication: Maintain your login session and account security
  • Preferences: Remember your platform settings and customizations
  • Security: Protect against fraud and unauthorized access

Analytics Cookies

  • Usage Analytics: Understand how users interact with our platform
  • Performance Monitoring: Track platform performance and identify issues
  • Feature Usage: Analyze which features are most valuable to users

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

Children’s Privacy

EnginifyAI is designed for professional use and is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a prominent notice within the EnginifyAI platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: privacy@enginifyai.com
Data Protection Officer: dpo@enginifyai.com
General Support: support@enginifyai.com

Additional Information

California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to request deletion of personal information
  • Right to equal service and price

Our immediate deletion process ensures full compliance with CCPA deletion requirements.

For details about CCPA rights and how to exercise them, please contact us using the information above.

Data Processing Lawful Basis (GDPR)

We process your personal information based on:

Contract Performance: To provide our services as agreed

Legitimate Interests: To improve our platform and provide customer support

Legal Obligations: To comply with applicable laws

Consent: For certain marketing communications (where required)

Transparency Commitment

At EnginifyAI, we believe in complete transparency about data practices:

  • Clear Communication: We explain our practices in plain language
  • User Control: You have full control over your data
  • Technical Excellence: Our deletion process reflects our commitment to privacy
  • Continuous Improvement: We regularly review and enhance our privacy practices

Your privacy is not just a legal obligation—it’s a core value.

Privacy Policy Version: 2.1
Last Updated: November 19, 2025
Previous Version: 2.0 (November 10, 2025)